Author Archives: alsysmsc

About alsysmsc

ALSYS MSC is an Independent Testing Service Provider & MSC company established in 2003. We are a reputable and highly acclaimed software development organization with over 150 installation sites in Malaysia. Our professional services span across Testing, Research and Development, Consultancy, Software Development,, Training and IT Placement.

Why have a customer portal that is integrated to my CRM application??

As discussed in previous articles, “CRM is about acquiring and retaining customers, improving customer loyalty, gaining customer insight, and implementing customer-focused strategies. A true customer-centric enterprise helps your company drive new growth, maintain competitive agility, and attain operational excellence. “SAP … Continue reading

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Why Data mining in CRM?

“CRM is about acquiring and retaining customers, improving customer loyalty, gaining customer insight, and implementing customer-focused strategies. A true customer-centric enterprise helps your company drive new growth, maintain competitive agility, and attain operational excellence.” SAP Customer Relationship Management (CRM) is … Continue reading

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2011 Trend….Implementing, using a CRM application as a business strategy

CRM seeks to re-create the position where you know your customer and understand what makes them tick. It uses the recent developments in software that allow mapping of complex transactions and relationships to give a holistic picture of a customer … Continue reading

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CRM…What is it???

CRM is customer relationship management. Let’s face it, our business income is from customers, the business is concerned in getting their customers to be repeat buyers, but there is increasing stiff competition with competitors who have higher marketing budgets. Customers’ … Continue reading

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